Privacy Policy

 

Introduction

At Steve’s Peninsula Tours, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (https://stevespeninsulatours.com) or use our services. By accessing our website or booking with us, you consent to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information
When you book a tour or service, we may collect details such as your name, email address, phone number, and payment information. If you provide additional details for specific services (e.g., pickup locations, special requests), this data will also be stored securely.

1.2 Non-Personal Information
We may collect non-identifiable data such as your IP address, browser type, operating system, and usage patterns on our website. This helps us improve your online experience.

1.3 Cookies
We use cookies to enhance your browsing experience and track website analytics. Cookies are small data files stored on your device that allow us to remember your preferences.

2. How We Use Your Information

We use your information to provide, improve, and personalise our services. This includes processing bookings and managing payments, communicating with you regarding your bookings, updates, and special offers, customising your experience on our website, and complying with legal obligations and preventing fraudulent activity.

3. How We Protect Your Information

We take your privacy seriously and implement a variety of security measures to protect your data, including encryption (all payment and sensitive data are encrypted using industry-standard SSL technology), secure access (only authorised personnel have access to your personal information), and regular monitoring (our website is monitored for vulnerabilities and regularly updated to maintain security).

4. Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes. However, we may share your data with trusted third parties when necessary to provide our services, such as payment processors to securely process payments, service providers for logistical purposes (e.g., arranging transport or accommodation on your behalf), or legal compliance if required by law or to protect our rights, property, or safety.

5. Your Rights

You have the right to request a copy of the data we hold about you, ask us to update or correct inaccurate information, request that we delete your personal information (subject to legal requirements), and opt out of receiving marketing communications by clicking the “unsubscribe” link in our emails. To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies to understand and analyse website traffic, enhance your browsing experience by remembering your preferences, and serve you relevant advertisements on third-party platforms. You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies.

8. Data Retention

We retain your personal data only for as long as necessary to provide our services and comply with legal obligations. Once no longer needed, your data will be securely deleted.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at [email protected] or call us at +353 (your phone number).

Last Updated

This Privacy Policy was last updated on 25.01.2025